Privacy Policy

Slick & Click (“we”, “us”, “our”) operates the ZYRA brand experience and online store. This Privacy Policy explains what personal data we collect when you browse our website, place an order, request a custom piece, or contact us — and how we use that data.

1. Who we are

We are Slick & Click, a creative design company offering handcrafted and designed products (including coasters, notebooks, puzzles, wall clocks, and Yara’s World prints).

Contact for privacy questions: info@slickandclick.com or +20 114 943 3305. Company address: 40, 16 Street, Miami, Alexandria, Egypt.

2. Information we collect

Information you provide

• Name, phone number, email address
• Shipping and billing address
• Order details, product preferences, and custom-order notes
• Messages sent via our contact form, WhatsApp, email, or social media

Information collected automatically

• Device type, browser, and pages visited
• Cart contents stored in your browser
• Cookies or similar technologies if we enable analytics or marketing tools (Google Analytics, Meta Pixel, TikTok Pixel)

Payment information

We do not store full card numbers on our servers. Payments are processed by our payment partner Paymob Via a Payment Gateway or COD.

3. How we use your information

• Process, fulfill, and deliver orders
• Communicate about orders, custom inquiries, shipping, and support
• Improve our website, products, and customer experience
• Prevent fraud and protect our store and customers

4. Sharing your information

We do not sell your personal information.

5. Data retention

Order and customer records are kept for as long as needed for fulfillment, returns, and legal/accounting requirements (typically several years under Egyptian commercial practice). Inquiry messages may be kept while useful for follow-up, then deleted or anonymized.

6. Your choices & rights

Subject to applicable law, you may ask us to:

• Access the personal data we hold about you
• Correct inaccurate information
• Delete data we no longer need to keep
• Stop marketing messages

Email info@slickandclick.com with the subject “Privacy Request”, or use our contact form.

7. Children’s privacy

Our store is intended for adults and parents/guardians purchasing for family use. We do not knowingly collect personal data from children under 16 without parental involvement.

8. Security

We take reasonable technical and organizational measures to protect your data. No online transmission is 100% secure; please use strong unique passwords in all forms of communication.

9. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after updates means you accept the revised policy.